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DUO Corporate Social Responsibility

CertificateQuality Products

The world-recognised ISO 9001 certificate ensures our customers in the UK and overseas can see independent evidence and assurance that they are working with a dependable supplier who are constantly improving customer service to exceed expectations.

Duo was awarded the ISO 9001 certificate for its ability to continuously demonstrate systems, procedures, and training programmes across all areas of the business.

Achieving the ISO 9001 certificate reflects our commitment to excellence here at Duo - we're confident that we deliver high quality products to all of our customers and this official benchmark of high quality only validates this further.

Quality Partnerships

We only work with the very best suppliers hand-picked as specialists in their field and audit them to ensure their quality standards meet the high quality standards we set in our own UK manufacturing sites.

Our dedicated Quality and Technical team carries out rigorous tests to ensure the highest standards of quality are met and that continuous improvements are made.

Our technical knowledge to select only the very best manufacturers so our customers receive the highest quality packaging products, on time, every time.

Quality Principles

We are committed to reducing our impact on the environment through a commitment to continuous improvement, lean approach to all areas of the business and helping our customer find the most sustainable packaging solutions. We pride ourselves in our inherently green corporate culture and we regularly challenge our suppliers and ourselves to ensure at every stage of the manufacturing process we are choosing the greenest options available.

A few of the initiatives that Duo has in place are:

  • Investment in a regenerative heat recovery (RTO) system to reduce emissions       created during the printing process by 99%
  • Sophisticated logistics with fuel efficient delivery routes to limit unnecessary miles
  • A recycling collection service for polythene scrap
  • In-house recycling of production scrap (Closed Loop Recycling)
  • We only use packaging products made from recycled and sustainable material to pack products for delivery
  • Duo manufacture jumbo polythene reels to reduce cardboard core usage. We also collect and re-use cardboard cores from our customers.
  • P.F. correction equipment at both sites to monitor and control the economic use of electricity
  • State of the art ink dispensing facility allowing for accurate amounts of ink to be mixed to minimise waste


Duo has always maintained a responsible, ethical approach to all aspects of its business. Being a member of SEDEX provides independent recognition of our commitment to maintaining and furthering robust ethical practices in our supply chain - and a further guarantee to our customer that Duo operates ethically in all areas.

Quality People

We have developed an excellent company culture built around our core values of delivery excellence, customer service and continuous improvement for our people and our plant. Our people are at the heart of our business and we invest in them because we believe in them.

Investors in People

As a company dedicated to its workforce, Duo employs the Investors in People framework to improve communication and provide personal development to our team.

Duo was awarded the Investors in People Standard demonstrating our commitment to improving the business through our staff. The Standard recognises a true commitment to employees and demonstrates a solid foundation of good practice.

Award Winning Apprenticeships

We believe it is important to invest in and develop our employees to allow us to deliver the highest quality products at the most competitive prices. At Duo, we strive to identify employees' potential and provide personal development opportunities to both improve productivity and a winning team culture.

In 2012 Duo were extremely proud that our Apprenticeship scheme was acknowledged at the Plastics Industry Awards 2012 as we took home the award for Apprentice of the year.

Sustainable Workforce

The Government has set out a number of major welfare reform measures, which aim to combat poverty, support the most vulnerable and help people break the lifecycle of dependency.

Fronting the campaign is Jobcentre Plus who with the support of local businesses is creating opportunities for people who are looking for work. As an investor in people, Duo was keen to support the campaign and has offered three different opportunities to help people gain work experience and skills.

Work Experience - We will provide a work experience placement to help a young person gain valuable experience to enhance their skills and help them when applying for jobs.

Work academies  - For our specific industry, manufacturing, we are offering pre-employment training and work placements, which will provide opportunities to harness fresh new talent for our industry and our business.

New Enterprise Allowance  - We will support those looking to move into self-employment by providing access to finance and valuable support by mentoring and guiding people through the challenges of starting up a business.

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Did you know?

Duo UK recycle over 2500 tonnes or 500 pallets of polythene scrap material each year

Discover the DUO difference for yourself,
call us on 0161 203 5767 or email enquiries@duo-uk.co.uk

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