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Monthly Archives: November 2015

Countdown to Black Friday

Black Friday

Black Friday this year is 27th November, so we've gathered together the some essential information, interesting statistics and top tips to help keep your operation run at its optimum.

Last year shoppers spent £810 million over the course of Black Friday-making it the UK's biggest ever online spending day. It is expected this year over the course of Black Friday and Cyber Monday people will spend over £1.6 billion this year.

Here are our top tips to deliver excellent customer service and operational performance on Black Friday:

Outbound Packaging Stock Management. Having the right packaging and the right volume to meet the demand is critical. Using the wrong size mailing bag can increase the cost of the outbound parcel and impact on the presentation. Daily stock checks of your outbound mailing bag and regular communication with your supplier helps track peaks in usage and proactively manage your forward planned deliveries.

Duo's offer a free stock management service which enables you to track your stock levels, forward for case your supply and eradicate any shortfalls in stock. Find out more about the service here.

Returns and Re-processing. The lure of Black Friday sales are hard to resist, however the splurge may result in guilt creeping in for some shoppers. Unwanted products are a multi-million pound headache for online retailers and quickly re-packing unwanted items back on the shelf and ready for re-sale is key to minimising the wooden dollar. Regular shoppers are savvy and can recognise a previously returned item from the packaging. Using the same high quality clear glue strip bags will help overcome this issue by ensuring all outbound and returns products are consistent and your product always be presented at its very best.

Duo's stock range of clear retail display bags offer easier packing and improved presentation thanks to the specially designed size range. View the full range of 'buy now' display bags here.

Just a reminder about Christmas Shutdown. This year Duo will close for business at 4pm on Tuesday 22th December 2015 and will re-open at 8am on Thursday 4th January 2016. The last delivery date before the Christmas break is Wednesday 23rd December 2015.



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