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Home > T&C's > How to arrange your delivery: Duo UK Manchester


Manufacturers of Polythene Packaging

Duo UK has two storage locations Duo Manchester and Walkers Warehouse Leeds.

To ensure your delivery is managed quickly and safely please read the following site specific instructions:

Delivery to Duo UK Manchester

Delivery Address:

Duo UK
James Street
M40 8PU

All suppliers delivering to Duo UK Manchester must obtain a delivery booking slot 24 hours prior to the proposed delivery date.

To arrange your delivery please email logistics@duo-uk.co.uk 24 hours prior to your booking request with the following information to ensure your delivery is accepted:

  • The Duo Purchase Order number
  • The number of pallets you will be delivering
  • The time and date you will be arriving on site:

Please note, we can only accept bookings Monday to Friday - 8am to 4pm. Bookings for a Monday must be confirmed by 12pm the previous Friday

Pallet Specification:

  • Deliveries must be made on standard UK pallets (1200 x 1000mm) unless previously agreed with the Duo Purchasing team.
  • Pallets must be stacked no more than 1.5 metres high, with the exception of polymer. Any pallets where goods are overhanging will be rejected.
  • There must be only one type of item packed on a pallet.
  • All pallets must be marked with their corresponding weights and must reference the Duo part number as specified on purchase orders.

Delivery Note Specification:

All delivery notes must contain the following information;

  • The purchase order for which the product relates to
  • The Duo Part number as stated on the Duo purchase order
  • The total quantity of product being delivered.
  • The total number of cases/cartons/rolls being delivered.
  • And the quantity per case/carton/roll.

Please be aware Duo do not accept part boxes or rolls.

On site protocol: Duo Manchester

When arriving on site the driver must report immediately to the goods inward reception located on James Street.

  • Please ensure the driver arrives with the delivery paperwork which must feature the Duo Purchase Order number.
  • In busy periods, a member of the Duo logistics team will advise the driver of any potential delays upon arrival.
  • If the driver arrives early, we will aim to unload as soon as possible otherwise they will wait until the allocated time.
  • If the driver arrives late, they will go to the end of the queue and be unloaded as soon as possible.

Delivery Notification


Did you know?

Duo are a member of Sedex which provides independent recognition of our ethical practices in our supply chain.

Discover the DUO difference for yourself,
call us on 0161 203 5767 or email enquiries@duo-uk.co.uk

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